Help! The update destroyed my interface

Discussion in 'General Bugs' started by PiratesKush420, Mar 14, 2017.

  1. Lynsey [Midoki]

    Lynsey [Midoki] Senior Designer Staff Member

    It'll be an update on the AppStore and Play Store.
  2. Honu

    Honu Powder Monkey

    this setting does not exist on my iPhone 5s, so this does not address the issue for me
    benson&silvia likes this.
  3. Lynsey [Midoki]

    Lynsey [Midoki] Senior Designer Staff Member

    Unfortunately the affected Android devices, non-retina iPads and oldest compatible iPhones (4s and the 5 series) will have to wait for the fix to become available on the AppStore and Play Store. We're hoping to have this sorted soon.
  4. Honu

    Honu Powder Monkey

    The 'fix' does not work on the 5s series either
  5. Super-Nor

    Super-Nor Captain

    Maybe the fix can include remembering the user preferred zoom level? That would be nice.

    It gets a little old zooming out every single time one battles. That means about 50,000 times I have done this.
  6. lady blackbeard

    lady blackbeard Captain

    In the meantime, those in distress are being looted! Seems like the worst of times for them.
  7. Tiger Lilly

    Tiger Lilly Captain

    I'm very sorry to hear that some players are having issues due to playing on devices that are a little older! Perhaps Midoki can compensate those players with some gems!!:) (Hint, hint)
    Ian likes this.
  8. Intimidator

    Intimidator Captain

    How old is old? Does anyone still use an iPhone 4? I had an iPhone5s that I had the game on but never even attempted to play on it. Just checked in and donated once in a while. Couldn't play on that thing after PH7o_O
  9. Omar Ceceña

    Omar Ceceña First Mate

    Ouch...I just use my plain ole droid...:confused:
  10. Honu

    Honu Powder Monkey

    the problem is that on my iPhone 5s, I cannot even check in to collect resources, start errands, reload defenses, etc. It's a device that was just introduced 3 1/2 years ago -- so hardly ancient.

    Midoki is being a bit defensive by referring to the 5s as a 'much older' device -- the fact is that they went live with this update after what must have been a rather primitive QA process.
  11. ElFrenetico

    ElFrenetico Captain

    3.5 years, but in Apple years that's like 24 years! ;)
  12. Tiger Lilly

    Tiger Lilly Captain

    @ElFrenetico too funny but so true!:p
  13. Ian

    Ian Commodore

    Quoting @Lynsey [Midoki] the issue is with non-retina devices not just old devices and whilst age may be a factor for iPhone 4 etc. Lynsey did say this also included lower end devices too iPhone 5c etc.
  14. Ian

    Ian Commodore

    +1 as I have a number of valued loyal members in my Guild having to tough time with this
  15. MorganFlint

    MorganFlint Captain

    It's making making it hard for many to rumble. I hope there is some nice compensation for the inconvenience ;)
  16. Becker Redbeard

    Becker Redbeard First Mate

    Good news is my upgrades went quickly ;) Sorry couldn't resist.
  17. benson&silvia

    benson&silvia Powder Monkey

    Still nothing to solve this anoising problem for my iPhone 5s and iPad mini, hope the update coming soon.
    By the way, it caused my rank dropping....
    can you please do it faster...
    Rama likes this.
  18. Rama

    Rama Powder Monkey

    Update made playing mostly unbearable. Honestly bothers me that I've spent money on this game and now I can't play.
    I'm no programmer, but this seems like it should be an easy fix.
    I pad
  19. Rama

    Rama Powder Monkey

    How about instead of a workaround lol wtf? You fix the issue?
  20. Ian

    Ian Commodore

    @Rama there are plenty of references/comments highlighting the fact that a permanent fix is being sort. The work-a-round has resolved a number of members and allowed them to get back into gaming, but for some (including a number of my members) it wasn't an option.

    Problematic updates are not new for PP or any other software developer; and Midoki has always come through and resolved the issues as they are found.

    Am sure once the issue is resolved the update will be applied.

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