All black

Discussion in 'General Bugs' started by The Pirate King, Apr 22, 2015.

  1. The Pirate King

    The Pirate King Powder Monkey

    Almost everything is black except for the water and the menu..
     
  2. Bear

    Bear Commodore

    Have you tried putting "low details mode" on and restarting the app?
     
  3. Bear

    Bear Commodore

    Click the book icon on bottom left, then settings to get to the option
     
  4. Bear

    Bear Commodore

    Also, what device and Android version are you on?
     
  5. The Pirate King

    The Pirate King Powder Monkey

    I tried the settings and nothing change .The device is quite old its a samsung galaxy s3 mini with android 4.1 I'm thinking that it doesn't support the game graphics I'm gonna try with another device
     
  6. Bear

    Bear Commodore

    Yeah, it's been posted that they only support android 4.3 and up.

    But don't despair! Try contacting support@rovio.com. They can either help or give an official answer.
     
  7. Lynsey [Midoki]

    Lynsey [Midoki] Senior Designer Staff Member

    Ahoy Pirate King,

    Unfortunately some of the older/lower end devices are running into display issues - unfortunately there are some incompatible devices that sneaked onto our OK list!
     
    Bear likes this.
  8. The Pirate King

    The Pirate King Powder Monkey

  9. T3z

    T3z Powder Monkey

    Is the Samsung galaxy S3 on that OK list?
     
  10. Charles Oduro

    Charles Oduro Powder Monkey

    The only problem is my ocean is black all the time. I have a HTC Sensation 4g and the version is 4.0.3. Please help me. I love this game.
     
  11. Is it only your ocean that is all black? Or other things aswell? Ifso try to contact Rovio support using the ingame function found here: Logbook -> Settings -> Help -> Support
     
  12. Lynsey [Midoki]

    Lynsey [Midoki] Senior Designer Staff Member

    There are a couple of different 'black' issues on some Android devices:

    • Everything except the water is black
    • Only the water is black
    We're currently looking into both of these to see if we can sort out a fix for the affected devices.

    We're also looking into a variety of issues on the different American Galaxy S3s (there's quite a few different 'Galaxy S3s' worldwide, with varying combinations of different GPU, CPUs, SoCs, RAM, etc!).
     
  13. 'Murica :D
     
  14. Charles Oduro

    Charles Oduro Powder Monkey

    The only thing that is black is my ocean
     
  15. Lynsey [Midoki]

    Lynsey [Midoki] Senior Designer Staff Member

    Also, thanks @Charles Oduro for coming onto the forum and giving us more info! We spotted your review on Google Play and was wondering what device you were using! It helps us a lot if we can get a clearer picture of which devices are affected. :)
     
  16. Charles Oduro

    Charles Oduro Powder Monkey

    I am using an HTC Sensation 4g with 4.0.3 OS
     
  17. Charles Oduro

    Charles Oduro Powder Monkey

    I have an HTC Sensation 4 g with OS 4.0.3.
     

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice