a box constantly popped up every time I opened the game, wanting to "load" my island but warned all progress would be lost. I was in a rush & accidentally hit the check mark instead of the "X". My map was 65% explored, Pirate Hall level 6, etc, etc. Not to mention 565 rubies. There was no " are you sure you want to load & lose your progress". So I completely lost my island & all its progress. I sent a message to the help line. It's been 4 or 5 days. I've received no response & still don't have my island
Any glitches I have had have been fixed by either re install or shutting down my devise and restarting..For some reason my ipad stops dealing with graphics so well if I don't. But if you have tried all will not be lost do as Christy says as we all do lol and at this time of year patients my be needed.
I'm a bad mom. Bedtime here. You'll have to fend for yourself although @Kelani may have left some crumbs in my closet if you can get past all the shoes
Did you send the message from within the game Help menu? I'd send it again. Rovio support can definitely fix this for you, so don't give up