Disconnecting during Raid

Discussion in 'General Bugs' started by David watson, Feb 23, 2015.

  1. David watson

    David watson Powder Monkey

    HELP disconnecting during raids and losing cups. Please fix immediately. Thx
     
  2. Lynsey [Midoki]

    Lynsey [Midoki] Senior Designer Staff Member

    We're aware of a memory leak issue with the current update, and the fix will hopefully be out by the end of the week.
     
  3. Kelani

    Kelani Commodore

    I thought if you were disconnected during a raid, things were reverted, i.e. you don't lose or win anything.
     
  4. Captain Hakjka

    Captain Hakjka First Mate

    Hi, @Lynsey [Midoki] thanks for the update, I have quite a few crew moaning about this, it appears to affect more than others.
     
  5. Salty Snack

    Salty Snack Captain

    Found a 1.7/1.7M victim this morn, launch aaaaaand crash. Somebody's lucky day.
     
  6. Lynsey [Midoki]

    Lynsey [Midoki] Senior Designer Staff Member

    Unfortunately it looks like the start of next week for the fix (as it's been in submission longer than expected). :(
     
  7. Chriscat

    Chriscat Powder Monkey

    I got disconnected during raid today. I did lose rank but kept pirates I hadn't deployed yet.
     
    Kelani likes this.
  8. Kelani

    Kelani Commodore

    But you still lost deployed pirates, no?

    @Lynsey [Midoki] Is the "No Penalty from disconnect during attack" working properly? Seems like people shouldn't be losing rank? Or is that to prevent people from intentionally aborting a lost battle?

    From v1.3.3: Fix for connectivity issues during battle start. Game now ends battle without penalty to the attacker if it encounters an error.
     
  9. Lynsey [Midoki]

    Lynsey [Midoki] Senior Designer Staff Member

    I'll double-check - it might be that the 'no penalty' fix only applies to disconnection via server issues/manually closing the app/switching off wi-fi rather than crashing.
     
    Kelani likes this.
  10. Chriscat

    Chriscat Powder Monkey

    Also, I just had closed all my open apps and did a hard restart of my ipad before starting PP.
    My PP game has been crashing occassionally since update and no other games are crashing so it definetly wasn't something I did.

    Besides losing rank ( I have proof), I did lose the deployed pirates. It happened early in the raid so didn't lose much. I am not to keen on doing many raids until this gets fixed.
     
    Kelani likes this.
  11. Sigrid

    Sigrid Crew

    I cannot raid at all. It crashes EVERY time I raid now... and I lose all the troops deployed. Just happened again, twice, so I'm done until this is fixed.
     
  12. Kelani

    Kelani Commodore

    When it did that for me, restarting my device fixed it. It'll still crash randomly, but not as much as before.
     
  13. Salty Snack

    Salty Snack Captain

    Crash opening. Crash on map. Crash hunting. Crash collecting. Crash in chat. Crash attacking. Crash editing. Crash viewing replays. Crash crash crash. 30+ times a day.
    There are no fixes on my end.
    *edit. OK, there are good days where it is more like 20. That's a good day.
     
    Tiger Claw likes this.
  14. Kelani

    Kelani Commodore

    Just curious, what device are you using? on iPad Air w/latest iOS I've had at most 1-2 per day. Some days there are none. After the crash, I just swipe up and re=select the app, and it reopens and usually behaves from then on out. I also make sure i have no other apps open, not sure if it matters in this case, though.
     
  15. Sigrid

    Sigrid Crew

    I have tried everything posted here, twice, and other things. Nothing fixes it. Very upsetting because I can't play!!!
     
  16. Salty Snack

    Salty Snack Captain

    IPhone 4s, OS7. Tried everything. Reinstall, force quit, soft boot, only app running, nothing makes a difference. Once again waiting for next update, till then soldier on.
     
  17. Kelani

    Kelani Commodore

    Hm. Well, since it's a memory leak, that makes sense. Fortunately, it's submitted, so I hope they fix it for you guys soon
     
  18. Tiger Claw

    Tiger Claw Captain

    :eek::eek:
    I know this isn't funny, but I'm suffering just like the rest of you. All we can do now is attempt to find humor in the agony or toss our devices out a near by window.

    On a positive note... Oh crap, I can't kind my positive note. :eek:

    TiGeR
     
    Salty Snack and Chriscat like this.

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