Game is crashing instantly.

Discussion in 'General Bugs' started by T3z, Apr 22, 2015.

  1. T3z

    T3z Powder Monkey

    Device: Samsung galaxy S3
    Android version: 4.3
    Issue: When I start the game with wifi on, the game crahes instantly. If I turn off Wifi the game freezes and the screen is black.
     
  2. Bear

    Bear Commodore

    There have been a few people with s3's having issues.

    I'd contact support@rovio.com
     
  3. T3z

    T3z Powder Monkey

    Ok. Thanks..
     
  4. SaK

    SaK First Mate

    Yes s3 here too...kitkat 4.3

    Game is laggy (without shadows and six)but playable .
    Freezing a lot for few seconds.
    Chat is laggy too.
     
  5. T3z

    T3z Powder Monkey

    On my s3 it says:"Unfortunatly, Pirates! has stopped."
     
  6. Bear

    Bear Commodore

    @SaK @T3z have either of you contacted support? I'd be interested in their answer.
     
  7. T3z

    T3z Powder Monkey

    Yes I have, they said that will send me an email within 48 hours. -.-
     
    SaK likes this.
  8. SaK

    SaK First Mate

    No..I didn't...as t3z has done so I'll wait for his reply
     
  9. Lynsey [Midoki]

    Lynsey [Midoki] Senior Designer Staff Member

    Samsung Galaxy S3 Minis have been removed from our compatible list, unfortunately.

    Some regular Samsung Galaxy S3s have an issue which seems to be specific to ones running Android 4.3 (our office S3 runs the game fine). We're currently looking into this.
     
  10. Salty Snack

    Salty Snack Captain

    Is this compatible list available somewhere?
     
  11. T3z

    T3z Powder Monkey

    What's the android version on the s3's you guys have at your office?
     
  12. Lynsey [Midoki]

    Lynsey [Midoki] Senior Designer Staff Member

    I'll have to check, I think it might actually be an older version! There's also the issue that S3s can be slightly different according to territory (for example, there's the international version, then multiple US versions that vary according to carrier, all with slightly different components - bit more detail here and here).
     
  13. T3z

    T3z Powder Monkey

    Is the samsung galaxy note 10.1 on the compatible list?
     
  14. AngryNeeson52

    AngryNeeson52 Powder Monkey

    I'm on my s3 as well and the same thing keeps happening. Is there any word on when this will be fixed.
     
    Fixit likes this.
  15. AngryNeeson52

    AngryNeeson52 Powder Monkey

    Was this fixed yet?
     
  16. Max Plunder02

    Max Plunder02 Powder Monkey

    No, unfortunately not
     
  17. Fil

    Fil Captain

    Yea still not fixed
     
  18. Lynsey [Midoki]

    Lynsey [Midoki] Senior Designer Staff Member

    The update has gone live today, hopefully it'll fix most of the issues preventing people from logging on - if you're still getting stuck on the loading screen, please let us know!
     
  19. Fil

    Fil Captain

    It worked. Only bug i have now is upgrading buildings do not have a timer and appear destroyed
     
  20. b0nglips

    b0nglips Powder Monkey

    Still doesnt work on my galaxy s3 :(
     

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