something make me no understand?

Discussion in 'General Bugs' started by lucysarra10, Jun 1, 2015.

  1. lucysarra10

    lucysarra10 Powder Monkey

    may i know why the game make my refund? but i don't know where that refund money go..so i want to know where my refund gone?
     
  2. Bear

    Bear Commodore

    If you payed with a credit/debit card it will be refunded to that card. Though refunds often aren't instantaneous and can take 10 or more days.

    If it was a gift card, then the balance should be credited to your account on the play store. This also might not be instant.
     
  3. lucysarra10

    lucysarra10 Powder Monkey

    i use mobile payment method
     
  4. Bear

    Bear Commodore

    So it would be charged to your cellphone bill? In that case I think the refund should show up on your next bill.
     
  5. lucysarra10

    lucysarra10 Powder Monkey

    i use phone credit to pay it. after refund money is gone, now i feel it already waste, it no ask where to refund but just make a ticket and say cancel payment and already refund, but no say refund where or how to get it.
     
  6. Bear

    Bear Commodore

    Hmm. Sorry. I don't understand enough to help you.
     
  7. lucysarra10

    lucysarra10 Powder Monkey

    it ok, thanks alot for try to help me
     
    Bear likes this.

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