Game freezes

Discussion in 'General Bugs' started by SWB, Sep 3, 2014.

  1. Admin [Midoki]

    Admin [Midoki] Administrator Staff Member

    Can you try completely shutting down the game, and the device as well and see if you still get the problem after a reboot. Also, are you on 3G or WIFI? If you're on WIFI if possible please try on 3G or another WIFI network
     
  2. LordWillkill

    LordWillkill Powder Monkey

    Tried those steps (fully quit app, restarted phone, switched over from wifi to 3g), still no luck unfortunately.
     
  3. Admin [Midoki]

    Admin [Midoki] Administrator Staff Member

    OK no problem, thanks for trying. Do you remember the player name you gave yourself in the game?
     
  4. LordWillkill

    LordWillkill Powder Monkey

    Sent you a PM
     
  5. systar3e

    systar3e Powder Monkey

    I too have this issue...all was well last night. Name given in game: "Gringar Bay"

    Thanks for any help!
     
  6. Ohsii

    Ohsii Powder Monkey

    I'm stuck at the loading page also. Tried restarting my iPad but that didn't work. My game name is Ohsii.
     
  7. Spadge

    Spadge Powder Monkey

    Happening to me too, on both an iPad mini retina and iPhone 6 plus. Have reinstalled the game, turned devices off and on, closed apps and reopened, and reset my wifi. None worked. Name in game: spadge.

    Thanks for looking into this.
     
  8. Yohoho

    Yohoho Crew

    Sometimes can get in but most of the time can't ... after I have been in then leave for a bit usually can't log back in.
     
  9. systar3e

    systar3e Powder Monkey

    Working now! Thanks.
     
  10. Admin [Midoki]

    Admin [Midoki] Administrator Staff Member

    This could be down to the high volumes of traffic currently going through the servers. That doesn't mean it's OK of course, and we are working hard to make sure everyone is having a positive gaming experience
     
  11. Admin [Midoki]

    Admin [Midoki] Administrator Staff Member

    Hi, we think some of the connection problems people are experiencing are down to the high volumes of traffic currently going through the servers. We're doing our best to get things moving smoothly so everyone receives a positive gaming experience.

    We really do appreciate your patience and hope these little bugs will be gone once and for all very soon.
     
  12. Yohoho

    Yohoho Crew

    Great to hear ... very nice game by the way!
     
  13. Admin [Midoki]

    Admin [Midoki] Administrator Staff Member

    Thanks glad to hear you're enjoying it. We're just disappointed people are having problems with their connections. Working as hard as we can to get things fixed :)
     
  14. Dutchdevil

    Dutchdevil Powder Monkey

    Sometimes can log in, sometimes it doesn't. Also it freezes a lot while playing. One time it quits and i lost a part of my progress. Server can't handle traffic?
     
  15. Mojito

    Mojito Powder Monkey

    Same issue here. Tried both 3G and Wifi, shutdown and reboot but no luck.
    Game name: Mojito Paradise
     
  16. Cooter

    Cooter Powder Monkey

    I've only been on my homes wifi but I have yet to get back logged on today. My username is Cooter

    Edit: Details: loading screen acts as normal until the spinning loading token in the bottom right hand corner to freeze, but will start up again a couple months later sometimes
     
    Last edited: Sep 20, 2014
  17. Zogore

    Zogore Powder Monkey

    Still not working. I've tried everything and still cannot login to the game. Need a fix.
     
  18. Yohoho

    Yohoho Crew

    Just tried again and was able to log in after like 8 attempts ... sometimes the bones will stop spinning then start again or they just freeze, then close down the app and try again. Was able to connect after doing this about 8 or 9 times. :(
     
  19. Reinaldo Luckman

    Reinaldo Luckman Powder Monkey

    Same problem here. Connection is unstable for the last 7 hours.

    Anyway, congrats for the game. It is awesome.

    Thanks.
     
  20. nogokirby

    nogokirby Powder Monkey

    Not working for me on an iPhone5, but it is working on my wife's iPhone6. We're sharing the same wifi connection. I've tried several times last night and againg this morning, even uninstalled/reinstalled the game. Still no luck.
     

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