Help! The update destroyed my interface

Discussion in 'General Bugs' started by PiratesKush420, Mar 14, 2017.

Page 1 of 3
  1. PiratesKush420

    PiratesKush420 Powder Monkey

    Hi, I just updated plunder pirates and now my interface is over scaled. All icons are way too big and overlap. My island looks normal though. Is this a common issue?
     
    PiratesKush420, Mar 14, 2017
    #1
  2. ElGordo

    ElGordo First Mate

    yup, after updating PP on iphone 5c ios 10 and ipad 2 ios 9 today,
    is not possible to play PP because over scaled.
    Even the intro. Island and map ok, but icons and popups like errands much too big and overlaped.
    But ads are correct...
     
    ElGordo, Mar 14, 2017
    #2
  3. Superenigmatix

    Superenigmatix Crew

    Yup my iPad on ios 9.3.whatever has the same issue. It's sadly unplayable.
     
    Superenigmatix, Mar 14, 2017
    #3
  4. Admin [Midoki]

    Admin [Midoki] Administrator Staff Member

    Hi Thanks for reporting this issue. We were made aware of this problem as soon as the update went live and are working quickly to fix it. We appreciate your patience. Thanks
     
    Admin [Midoki], Mar 14, 2017
    #4
    HollyMrsBooty and Bjays92 like this.
  5. krzysiu

    krzysiu Powder Monkey

    I`ve got the same issue on android device
     
    krzysiu, Mar 14, 2017
    #5
  6. Admin [Midoki]

    Admin [Midoki] Administrator Staff Member

    Which Android device are you using?
     
    Admin [Midoki], Mar 14, 2017
    #6
  7. krzysiu

    krzysiu Powder Monkey

    Asus ZenPad P01Z android 5.0.2
     
    krzysiu, Mar 14, 2017
    #7
  8. Duccio

    Duccio Powder Monkey

    iPad mini 1 - iOS 9.3.5 same problem
     
    Duccio, Mar 14, 2017
    #8
    Fonilala likes this.
  9. Oak Island

    Oak Island Captain

    Same issue.. iPhone 6 with iOS 10.2.1
     
    Oak Island, Mar 14, 2017
    #9
  10. TotoNat51

    TotoNat51 Powder Monkey

    Hello from France
    I have the same problem on IPhone 4S IOS 9.3.5, on IPhone 5S IOS 10.2.1, On Windows Surface Windows10 with Bluestacks 2
    It's Ok on IPhone 7+ IOS 10.2.1, on Tablet LG Android.
     
    TotoNat51, Mar 14, 2017
    #10
  11. Lynsey [Midoki]

    Lynsey [Midoki] Senior Designer Staff Member

    I think we have a potential workaround for the older iPhones - you should see an improvement if you go into:

    Settings

    [​IMG]

    Then Display & Brightness

    [​IMG]

    And change DISPLAY ZOOM View from Zoomed to Standard
     
    Lynsey [Midoki], Mar 14, 2017
    #11
  12. Oak Island

    Oak Island Captain

    That worked for me!! Thanks Lynsey!
     
    Oak Island, Mar 14, 2017
    #12
    Lynsey [Midoki] likes this.
  13. Fonilala

    Fonilala Powder Monkey

    Same problem with iPad Mini iOS 9.3.5.
    The icons are too big
     
    Fonilala, Mar 14, 2017
    #13
  14. Lynsey [Midoki]

    Lynsey [Midoki] Senior Designer Staff Member

    Yep, it's an issue with older and lower end devices that have lower resolution displays (both iOS and Android) - we're hoping to have a fix winging its way soon.
     
    Lynsey [Midoki], Mar 14, 2017
    #14
  15. Barbosa

    Barbosa Powder Monkey

    hello same problem on Asus zenfone 2 ZE550KL
     
    Barbosa, Mar 14, 2017
    #15
  16. ElGordo

    ElGordo First Mate

    @Lynsey [Midoki]
    workaround doesn't work, 'cause there is nothing like Display Zoom View in my iOS 9 and 10 german version of Display&Brightness
     
    ElGordo, Mar 14, 2017
    #16
  17. Lynsey [Midoki]

    Lynsey [Midoki] Senior Designer Staff Member

    Are you on iPad or iPhone? The feature may not be available in the much older iPhones (older than iPhone 6, I think), sadly. The fix is well underway though, which will sort all of the impacted iOS and Android devices - we're hoping to have the submission for the bug fix approved soon.
     
    Lynsey [Midoki], Mar 14, 2017
    #17
  18. HollyMrsBooty

    HollyMrsBooty First Mate

    samsung tablet of my mother's won't work either
     
    HollyMrsBooty, Mar 14, 2017
    #18
  19. ElGordo

    ElGordo First Mate

    @Lynsey [Midoki]
    old iPad2 with iOS 9 (no iOS 10 upgrade possible) and not so old iPhone 5c with iOS 10
     
    ElGordo, Mar 14, 2017
    #19
  20. Sunfire33

    Sunfire33 Powder Monkey

    When the fix is completed how will we get it. And we're do we go to get it??
     
    Sunfire33, Mar 14, 2017
    #20
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